Refund policy

Return & Refund Policy

At OopsDadForgot, we want you to be happy with your purchase. If something isn’t right, we’re here to help.

Returns

You have 30 days after receiving your item to request a return.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it.

  • The item must be in its original packaging.

  • You must provide proof of purchase (order number or confirmation email).

To start a return, please contact us at support@oopsdadforgot.com with your order details.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:

  • Your order number

  • Clear photos or videos of the issue

Once verified, we will offer a replacement or full refund.

Non-Returnable Items

Certain items cannot be returned, including:

  • Personal care or beauty products that have been opened

  • Perishable goods

  • Gift cards

  • Items marked as final sale

Order Cancellations

Orders can be canceled within 12 hours of purchase. After this period, the order may already be processed for shipping and cannot be canceled.

Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved:

  • Your refund will be processed to your original payment method.

  • Refunds may take 5–10 business days to appear depending on your bank or payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Because some products are shipped directly from our international fulfillment partners, return addresses may vary.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:

Email: support@oopsdadforgot.com
Website: oopsdadforgot.com